How to Make a Payment?
We accept most dental plans at our office. As a courtesy, our office will assist you with the benefit claims. On the day of dental service, the annual deductible and estimated co-pay (as decided by your dental insurance company) will be collected from you. Any amount that is not covered by your benefit will be billed to you after we receive all payments from the insurance company. We accept Visa, Master Card, personal checks and cash for payment.
For patients who receive dental treatment under general anesthesia, there will be a separate fee that you pay directly to the anesthesiologist on the day of anesthesia. The anesthesiologist will assist you to file claim to your medical insurance company. We will collect the full amount for dental treatment on the same day of service and send claim to the dental insurance company on behalf of you. In most cases, parents will receive reimbursement from the dental insurance company within a month or two.
Please note that even for the same dental procedure, all dental benefit plans differ in their fee schedule and the amount of coverage. It ranges from 0% coverage by one carrier to 100% coverage by another. In addition, all dental benefits have different annual maximal allowable coverage and annual deductible. Unlike medical insurance, it is extremely difficult for dental offices to have the exact estimate on patent’s out-of-pocket expense before treatment. After the dental appointment, we submit the claim to your benefit carrier on your behalf. On the claim form that we submit, we use the codes that have been decided by the ADA, which are uniform in the entire nation, to indicate the type of dental services that have been provided. The dental benefit carrier will then decide your out-of-pocket fee and send you an EOB (Explanation of Benefits) to inform you. In spite of the difficulties said above, our billing staff are always doing their best to obtain the most information from your dental benefit carrier, so that you can make a comfortable decision about your child’s treatment.